FAQ's - Custom Wigs
What makes American Hair So Different From All Other Hair Types Being Sold On the Market Today?
American Caucasian Human Hair is just like your own hair. This hair is not mass produced or has been processed in any way. The hair is much lighter than all the other hair that is sold on the market today. Because every woman in America is unique so is every ponytail cut. The hair is raw & unprocessed so we will do our very best to describe every ponytail in detail so you may choose your hair by its color density and weight. American Caucasian Hair is not like any other hair being sold today. You cannot compare the quality because there is no comparison. The cuticle is much lighter than the heavy processed hair that is being sold on the market today. It is simply “just like your own hair” You can choose your own texture, density and weight as your own hair. American Caucasian Human hair will flow into your own hair. No more difference in hair textures that scream “your wearing a wig”!
How Long Does the hair last?
Because the hair has NEVER been processed the length of time the hair will last varies on the natural thickness of the cuticle (which is in the description) and how you take care of your hair. For instance: Hair with a curl or body wave will last longer because your letting the hair dry naturally not using flat irons and blow-dryers causing damage to the cuticle. This hair may last 2-5 years if you have extensions. If your having a wig made and your not sleeping in it, it may last up to 20 years.
Hair Systems worn up to 4 weeks at a time may last 2-3 years.If you have very fine hair and you chose American Caucasian Fine hair extension hair you will have to be a little extra careful of too much heat because the cuticle is smaller and more delicate. Fine hair if you do not apply a lot of heat and care is taken can again last 2-5 years depending on your lifestyle and the care.Basically the hair is just like your own hair. If you cause stress on your own hair is will become damaged, dry and possibly brittle. Same with the hair you choose to have your hair system or wig made with.
How can I get a Custom Wig Made using American Caucasian Human Hair?
First fill out the contact information and we will call you for a free consultation. We will then ask you several questions to find out what your lifestyle is so we may fit you with the best type of cap that reflects your everyday living. A health profile is completed so we may use specific materials that will work with the sensitivity of your skin.
You will first need to pick the type of hair that you would like your hair system to be made from. Wiggin Out Salon has an assortment of raw unprocessed American Caucasian Human Hair to choose from. Depending on how thick you want your Medical Wig/Prosthesis or Hair System to be. You will need 3-12 ounces of raw unprocessed virgin hair to design your custom hair piece or Wig/Prosthesis. When your custom piece or wig arrives we can then customize the color (add highlights ect) and give it a high tech cut so we can create the “hair of your dreams”!
Can you make a new wig or hair system using American Caucasian Human Hair using a cap style or hair system that I already like & own?
Yes. Just bring in your wig or hair system that you currently own, pick out your hair and we will have a duplicate of your original wig/hair system made using American Hair that you have chosen from our selection.
Do you have custom American Caucasian Human Hair wigs & hair systems that are already made?
Because of the high demand of these wigs and the fact that most of our clients do not want to wait 8-10 weeks for a custom wig, we have a small amount pre-made custom wigs for you to choose from. All wigs available are not cut and have a simple style. You get to customize your wig any way you choose. One of our stylists can help you choose a style or add highlights. You may also take the wig and have your own stylist cut and color your custom wig. We suggest you bring in a photo of how you would like your hair to look. You may also wish to have the type of hair you have always wanted!
Can I get a wig made with my own hair?
Yes. Prior to your chemotherapy treatments we will need to meticulously section off your hair and design a wig that looks just like your hair prior to cutting it off. Please click "Contact Us" for more information and before and after photos of wigs that were made from the clients own hair.
Can I place a special order on hair if it is not available?
Because the hair is not readily available or massed produced we do not take special orders. Hair is first come first served. We present to you all the hair we currently have available. We advise that if you see something that you like you buy it immediately for it may not be available the next day.
Do you sell American Caucasian Human Hair Clip-On Top Pieces & Strips for Fullness and Length?
Yes we do make all our hair systems, wigs and pieces from raw, unprocessed, American Caucasian human hair. You get to choose the hair you want from our large selection. We can design the type of hair system that you need, based on your lifestyle and have one custom made for you.
Why are the Natural Blonds and the Natural Reds more expensive than the browns or blacks?
Natural Blonds, Red Heads, thick long healthy hair over 18” and curly hair are the hardest to come by and most women that have these colors and type of curl require a higher compensation to have their hair cut off. We go by the rule of “supply and demand” The more rare and healthy the hair is the more its costs. Simple as that.
Why don’t you sell European, Chinese or Indian Human Hair?
Because of the mis-marketing out there today and the questions about “really where does the hair come from?
We only sell one type of hair. Hair from American Caucasian women. 98% of the hair that is being sold today on the market is heavy, processed hair from India or China. We do not deal in Russian Human Hair simply because the hair is not as healthy as American Hair and we “never really know where the hair is REALLY coming from”. We have found that there are companies selling “virgin Russian hair” or “European hair” & "Italian hair" is in fact, actually finer Indian hair that is stage lifted and being sold to consumers at a higher price. We are just selling one type of hair…..RAW unprocessed American Caucasian Human Hair. By far the most extraordinary, highest quality and healthiest in the world today! When you try American Hair, we promise you….you will never go back to processed European, Indian, Chinese or Russian hair ever again!
What is your refund Policy on American Caucasian Hair Wigs & Hair Systems?
If you notice wig with a manufacture defect, please contact us immediately and we will send you a Return Authorization Number and return form to include with your shipment back to us. We will not accept any returns without an Return Authorization Number.
Sorry No Refunds for All Returned Orders. Credits, Exchanges and Revisions Only. A price matched order will only available for in store credit.
Wigs will be exchanged or revised as long as they are in the original condition with all tags intact within 7 DAYS of receipt. If the wig has been worn or make-up on the bonnet or has been trimmed we CAN NOT exchange for sanitary reasons.